What is your cancellation policy?

Linens to be picked up in the store or delivered may be cancelled up to 7 days before your event; after that all cancellations are subject to a 20% restocking fee. If orders are cancelled the day of scheduled pick up/delivery, the customer forfeits his/her deposit. A cancellation with in three days of your ship date will result in loss of your deposit. Any customer canceling orders after items have been shipped will be charged the full rental rate. Once linens have left our premises, used or not, they incur the full rental charge.